Imprimus - Customer Communication Solutions

Leading the way to a clearer communication experience

Leading the way to a

clearer communication

experience

Providing you a dynamic customer communication solution

Providing you a dynamic

customer communication solution

Creating a more personalised & tailored customer experience

Creating a more

personalised & tailored

customer experience

Effective Business Communication

We’ve been helping the UK’s most trusted brands get more from their customer communications since 1988.

That might mean improving the look, reliability or cost of transactional and operational letters. Making direct mail more effective. Or, more recently, joining paper and digital communications – so customers can choose between letters, email and SMS.

It’s likely we can save you money – but we offer more than that. We’ll work alongside you as a partner, and make it easy to make good, informed decisions, fast. We want to get your mail to market quicker, control risk, and make your customers happier and more engaged.

 

 

Most importantly, you can absolutely trust us to do the job right.

Every day, we handle sensitive data, send important letters and print cheques for household names in tightly regulated sectors like finance, utilities, insurance and health. All those ISO certifications aren’t just for show.

For decades, we’ve helped companies who care about customer engagement to overcome their communications challenges… and we’d love to hear about yours.

What we do

Colour Booklets

Postage Optimisation

Digital Mailroom

Digital Channels

Transactional / Operational Mail

Direct Mail

E-Archive

Hybrid Mail

What our customers say

Southern Water´s invoices reduce calls to customer service

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Strict demands made of Hargreaves Lansdown
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How a white-label insurer outsourced its print – without taking risks

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Blogs & News

(eBook) Using paper and digital together 

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(Blog) Is your business ready for print room outsourcing? Here’s how to prepare

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(Infographic) - Mail in the home

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Transactional email & marketing email - Whats the difference? 

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Imprimus has been helping the UK’s most trusted brands get more from their customer communications since 1988.

From letters and direct mail to combined paper and digital communications, Imprimus works alongside its customers to help them make informed communications decisions that reduce mailing costs, eliminate risks and increase engagement.

 

 

 

 

 

 

 

 

Videos

Business Mail | Made Easy 

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Hybrid Mail Explained | Craig Fance

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Why Mail?

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Imprimus - Apprenticeship Program | Meet Andrew

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